LKR ▾Last updated: 5 October 2026
Welcome to the Terms & Conditions for QuezCorp.com, the official e-commerce website operated by eeZzbuy (Registration No. WA 94954). These Terms & Conditions explain the rules that apply when you use our website or purchase products from us.
By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions.
1. About These Terms & Conditions
QuezCorp.com is operated by eeZzbuy, a registered Sri Lankan business with Registration No. WA 94954. We offer a growing selection of products for everyday living, including electronics, grocery and food products, home and lifestyle items, beauty and personal care products, fragrances, gifts, handicrafts, Sri Lankan specialties, and other selected consumer goods.
Our catalogue may include both local and international products. Some products may be made or sourced in Sri Lanka, while others may originate from international brands, suppliers, or fulfilment partners. Where applicable, relevant product information such as brand, specifications, condition, country of origin, and fulfilment details is provided on the individual product page.
We currently provide online checkout for customers in Sri Lanka, the United States, and the United Arab Emirates. Customers from other international destinations may contact us to discuss available shipping options depending on the product, destination, courier availability, customs requirements, and applicable restrictions.
For more information about our business, please visit our About Us page. You can also find our full contact information on our Contact Us page.
2. Eligibility
By using this website or placing an order, you confirm that you are at least 18 years old. Alternatively, you may use the website under the supervision of a parent or legal guardian. You must also have the legal capacity to enter into a binding agreement.
3. Products and Descriptions
We make reasonable efforts to display product descriptions, images, prices, sizes, colours, specifications, brands, product condition, country of origin, and other relevant information accurately where applicable. However, minor differences may occur between information or images displayed on the website and the actual product.
Handmade, artisan-made, natural, or similar products may vary slightly in colour, shape, texture, dimensions, appearance, or other characteristics. Product packaging, labels, accessories, or presentation may also change where manufacturers or suppliers update their products.
We may correct errors, inaccuracies, or omissions when identified and update product information when necessary. A product will only be described as Sri Lankan-made, Sri Lankan-sourced, or originating from Sri Lanka where that description applies to the particular product.
4. Pricing and Payment
Product prices are shown in the currency displayed on the website or during checkout. Prices may change without prior notice. Unless stated otherwise, product prices and shipping charges do not include customs duties, import taxes, VAT, or other destination-country charges.
Please review our Shipping Policy for more information. Online payments are processed securely through PayHere. Available payment methods are displayed during checkout.
5. Order Acceptance
Submitting an order does not automatically mean that we have accepted it. We may refuse, cancel, or limit an order where necessary. Examples include product unavailability, incorrect pricing, incorrect product information, payment problems, suspected fraud, quantity limitations, supplier availability, or shipping restrictions.
If we are unable to fulfil an order after payment has been received, we will take reasonable steps to contact the customer and arrange an appropriate refund or other solution where applicable.
6. Shipping and Delivery
Our shipping times, delivery estimates, shipping costs, international delivery information, fulfilment arrangements, and customer responsibilities are explained in our Shipping Policy.
Products may be dispatched from Sri Lanka or, for selected products, fulfilled directly by a supplier or fulfilment partner acting on behalf of eeZzbuy from another country. Where this applies, the available shipping method, dispatch or fulfilment origin, charges, and delivery estimate may differ by product and destination and will be provided on the website or during checkout where applicable.
Orders containing products with different fulfilment origins may be dispatched separately and may arrive in more than one shipment.
The Shipping Policy forms part of these Terms & Conditions.
7. Returns, Exchanges and Refunds
Our rules for returns, exchanges, defective products, incorrect products, change-of-mind returns, cancellations, and refunds are explained in our Refunds & Returns Policy.
Return eligibility may vary depending on the type and condition of the product. Certain opened, used, unsealed, personalised, consumable, hygiene-sensitive, or specially ordered products may be subject to restrictions as explained in the Refunds & Returns Policy.
The Refunds & Returns Policy forms part of these Terms & Conditions.
8. Account Registration
If you create an account, you are responsible for keeping your login credentials secure. You are also responsible for activity that occurs through your account.
You should provide accurate and current information when creating an account, placing an order, or updating your delivery and billing information.
9. Intellectual Property
Website content, including text, logos, graphics, product photographs, design elements, and other materials, may be owned by eeZzbuy, its suppliers, manufacturers, brands, or licensors. Applicable copyright and intellectual property laws protect this content.
You may not reproduce, distribute, modify, republish, or commercially exploit protected website content without appropriate permission from the relevant rights holder.
10. User Conduct
When using our website, you agree not to:
- Use the website for unlawful or fraudulent purposes.
- Attempt unauthorised access to our systems, accounts, or services.
- Submit false, inaccurate, or misleading information.
- Interfere with website security, performance, or operation.
- Use the website in a way that may damage, disable, or disrupt our services.
11. Limitation of Liability
To the fullest extent permitted by applicable law, eeZzbuy will not be liable for indirect, incidental, special, or consequential losses arising from website use or product purchases. This may include circumstances outside our reasonable control such as courier delays, customs delays, weather events, service interruptions, supplier delays, fulfilment disruptions, or destination restrictions.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or remedies that cannot lawfully be excluded or limited under applicable law.
12. Third-Party Services and Links
Our website may use third-party services such as payment service providers, including PayHere, courier and logistics services, suppliers or fulfilment partners, manufacturers, hosting providers, analytics services, email and communication providers, and security services.
Our website may also contain links to third-party websites for additional information or services. We are not responsible for the content, availability, security, terms, or privacy practices of third-party websites or services.
13. Changes to These Terms & Conditions
We may update these Terms & Conditions when our business, product range, website, services, fulfilment arrangements, legal requirements, or operating practices change.
When these Terms are updated, the revised version will be published on this page together with an updated revision date.
14. Governing Law
These Terms & Conditions are governed by the laws of Sri Lanka. Any dispute relating to these Terms, our website, or purchases from eeZzbuy will be handled according to applicable Sri Lankan law.
15. Contact Us
If you have questions about these Terms & Conditions, an order, a product, or our website, please contact us:
eeZzbuy
QuezCorp.com
Registration No. WA 94954
6/1A, Wanarathna Road,
Kalubowila,
Dehiwala 10350,
Sri Lanka
Email: mifzal@quezcorp.com
Telephone / WhatsApp: +94 777 331 425
Website: www.quezcorp.com