LKR ▾QuezCorp Privacy Policy: QuezCorp.com is the official e-commerce website operated by eeZzbuy, a registered Sri Lankan business (Registration No. WA 94954). This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, create an account, contact us, or make a purchase.
Last updated: 5 October 2026
1. QuezCorp Privacy Policy: Who We Are
QuezCorp.com is operated by eeZzbuy, a registered Sri Lankan business with Registration No. WA 94954. We operate an online store offering a growing range of consumer products, including electronics, grocery and food products, home and lifestyle items, beauty and personal care products, fragrances, gifts, handicrafts, Sri Lankan specialties, and other selected goods.
Our catalogue may include both local and international products. Selected products may also be prepared, supplied, or dispatched by suppliers or fulfilment partners acting on behalf of eeZzbuy, including from locations outside Sri Lanka.
Online checkout is currently available for customers in Sri Lanka, the United States, and the United Arab Emirates. Customers from other international destinations may contact us to discuss available shipping options depending on the product, destination, courier availability, customs requirements, and applicable restrictions.
If you have questions about this Privacy Policy or the way we handle your personal information, please use the contact details provided at the end of this policy.
2. Information We Collect
We may collect personal information when you:
- visit or use our website;
- create an account;
- place an order;
- complete the checkout process;
- contact us;
- submit a product review or comment;
- subscribe to marketing communications;
- participate in promotions or other website activities.
The information we may collect includes:
- full name;
- billing address;
- shipping address;
- email address;
- telephone number;
- account login information;
- order and purchase history;
- product reviews and comments;
- information provided to customer support;
- IP address;
- browser and device information;
- website usage information;
- other information you voluntarily provide to us.
We collect information that is reasonably necessary to operate our website, provide our services, process orders, arrange delivery, and communicate with customers.
3. Information Collected During Checkout
When you place an order, we collect the information needed to process and fulfil your purchase. This may include your name, billing address, shipping address, email address, telephone number, order details, and other information needed to complete the transaction.
Online payments are processed through PayHere. Depending on the payment method you select, PayHere may collect and process payment information according to its own privacy policy and terms. eeZzbuy does not normally store complete payment card numbers or card security codes on its website.
4. How We Use Your Information
We may use your personal information to:
- process and fulfil orders;
- process payments;
- arrange shipping and delivery;
- manage customer accounts;
- provide customer support;
- respond to enquiries;
- send order confirmations and updates;
- process refunds, returns, and exchanges;
- prevent fraud and unauthorised activity;
- maintain website security;
- improve our website, products, and services;
- understand how visitors use our website;
- send marketing communications where permitted and where appropriate consent exists;
- comply with applicable legal and regulatory requirements.
5. E-commerce Platform
Our website uses a custom e-commerce platform to provide functions such as customer accounts, shopping carts, orders, checkout, and other online-store services. Information entered into these functions is processed by eeZzbuy and, where necessary, relevant service providers described in this Privacy Policy. Online payment information is handled as explained in the Payment Information section below.
6. Comments and Product Reviews
When visitors leave comments or product reviews, we collect the information entered into the relevant form. We may also collect the visitor’s IP address and browser user-agent information to support spam detection and website security.
Please avoid including sensitive personal information in public comments or reviews. Information you submit publicly may be visible to other website visitors.
7. Media
If you upload images to our website, please avoid uploading images that contain embedded location information, including EXIF GPS data. In some cases, visitors may be able to download images and extract location information contained within those files.
8. Cookies
Our website uses cookies and similar technologies to provide essential functionality and improve the browsing experience. Cookies may help us:
- keep products in your shopping cart;
- remember your preferences;
- maintain your login session;
- process orders and checkout;
- improve website performance;
- understand how visitors use our website;
- support website security and fraud prevention;
- provide relevant marketing or advertising where applicable.
If you leave a comment or review, you may have the option to save your name, email address, and website information in cookies for convenience. When you visit a login page, the website may use a temporary cookie to check whether your browser accepts cookies. When you log in, cookies may also store login information and website preferences for a limited period.
Our e-commerce platform and other services connected to our website may use cookies for shopping carts, checkout, payments, analytics, security, or other website functions. You can control or disable cookies through your browser settings. However, disabling some cookies may affect shopping cart, checkout, login, and other website functions.
9. Embedded Content From Other Websites
Our pages may include embedded content such as videos, images, maps, articles, or other material from third-party websites. Embedded content may behave in the same way as content viewed directly on the third-party website.
Therefore, those websites may collect information, use cookies, apply tracking technologies, or monitor your interaction with their content. Their own privacy policies govern the way they collect and use personal information.
10. Who We Share Your Data With
We may share personal information with trusted third parties when this is necessary to operate our business or provide services to you. These parties may include:
- payment service providers, including PayHere;
- shipping and courier companies;
- logistics providers;
- website hosting providers;
- suppliers and fulfilment partners where they are responsible for preparing or dispatching an order;
- email and communication providers;
- analytics and website performance services;
- security and fraud-prevention services;
- customer support providers;
- professional advisers where necessary;
- government authorities where legally required.
We share only the information reasonably necessary for the relevant service, business purpose, or legal requirement. We do not sell your personal information.
11. Payment Information
Online payments made through our website are processed through PayHere. Depending on the payment method selected, you may interact directly with PayHere’s payment platform during checkout.
PayHere may collect and process payment information according to its own privacy policy and terms. eeZzbuy does not normally store complete payment card numbers or card security codes on its website.
12. Shipping and Delivery
To fulfil an order, we may provide necessary information to shipping companies, courier services, logistics providers and, for selected products, suppliers or fulfilment partners responsible for preparing or dispatching the order on behalf of eeZzbuy.
This information may include your name, delivery address, telephone number, and relevant order information. We provide only the information reasonably necessary to arrange and complete fulfilment and delivery.
Where a supplier or fulfilment partner is located outside Sri Lanka, necessary customer and order information may be processed in another country for the purpose of fulfilling and delivering the order.
For more information about delivery times, shipping methods, fulfilment origins, and international shipping, please review our Shipping Policy.
13. Password Resets
If you request a password reset, security-related information such as your IP address may be included or processed as part of the password-reset process.
14. How Long We Retain Your Data
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. For example, we may retain information for:
- order fulfilment;
- customer service;
- accounting and tax purposes;
- legal and regulatory requirements;
- fraud prevention;
- security purposes;
- resolving disputes;
- maintaining business records.
Comments and product reviews may remain stored where necessary to maintain the history and integrity of the website. For registered customers, we may retain account information while the account remains active. We may also retain information where a legitimate business, accounting, security, or legal requirement applies.
15. Your Rights
Depending on applicable law, you may have rights regarding the personal information we hold about you. These rights may include the right to:
- request access to your personal information;
- request a copy of your personal information;
- request correction of inaccurate information;
- request deletion of certain personal information;
- request restriction of certain processing;
- object to certain uses of your information;
- withdraw consent where processing depends on consent.
If you have an account or have submitted comments or reviews, you may request a copy of certain personal information we hold about you. You may also request deletion of eligible personal information. However, we may need to retain some information for legal, tax, accounting, security, fraud-prevention, or other legitimate purposes.
16. Where Your Data Is Sent
Automated spam-detection services may review visitor comments and product reviews. Third-party service providers located in other countries may process some personal information.
These providers may include payment processors, hosting providers, analytics providers, email providers, shipping companies, suppliers or fulfilment partners, and security services. Where applicable law requires it, we take reasonable steps to protect personal information shared with third parties.
17. Data Security
We use reasonable technical and organisational measures to help protect personal information against unauthorised access, alteration, disclosure, loss, or misuse. However, no internet transmission or electronic storage method can guarantee complete security. You are also responsible for keeping your account login information confidential.
18. Children’s Privacy
Our website is not intentionally directed toward children below the minimum age required to use online services under applicable law. We do not knowingly collect personal information from children without appropriate authorisation.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
19. Third-Party Links
Our website may contain links to third-party websites, services, or platforms. We do not control third-party websites. Therefore, we are not responsible for their privacy practices, security, or content.
We recommend reviewing the privacy policy of any third-party website you visit.
20. Marketing Communications
Where permitted by law, we may send information about our products, promotions, offers, and services. You can unsubscribe from marketing emails by using the unsubscribe option in the relevant message or by contacting us.
Even after you opt out of marketing messages, we may still send essential transactional communications. These may include order confirmations, payment notifications, shipping updates, account notifications, and other messages needed to provide services you requested.
21. Changes to This Privacy Policy
We may update this Privacy Policy when our business, product range, website, services, technology, fulfilment arrangements, or applicable legal requirements change. When we make changes, we will update the “Last updated” date at the beginning of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
22. Contact Us
If you have questions about this Privacy Policy or the way we handle your personal information, please contact us:
eeZzbuy
QuezCorp.com
Registration No. WA 94954
6/1A, Wanarathna Road,
Kalubowila,
Dehiwala 10350,
Sri Lanka
Email:
mifzal@quezcorp.com
Telephone / WhatsApp: +94 777 331 425
Website:
www.quezcorp.com
For information about returns, refunds, and exchanges, please review our Refunds & Returns Policy. For delivery information, shipping methods, fulfilment origins, and international shipping details, please review our Shipping Policy.